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WHAT CAN WE HELP WITH?
COMMON QUESTIONS
BEFORE YOU
SEND.
You may find the
answer here.
Where is my order?
When your order ships, we’ll email you a tracking link. Please allow up to 24 hours for tracking updates to appear.
Can I change or cancel an order?
Contact us as soon as possible with your order number. We’ll try to help before your order is processed, but changes cannot be guaranteed once fulfilment has started.
How do I choose my size?
Use the measurements in our Size Guide and compare them with a garment you already own. If you are between sizes, contact us and tell us your preferred fit.
What is your returns policy?
Eligibility and return instructions are explained on our Shipping & Returns page. Please review the conditions before returning an item.
How should I care for my garment?
Always follow the care label attached to your garment. As a general rule, wash gently with similar colours, avoid harsh bleach and air-dry when possible.
Do you offer wholesale or collaborations?
We welcome considered wholesale and creative collaboration enquiries. Send us an introduction through the contact form, including your company, location and proposal.